A great hotel with quietness and space. We got upgraded. We had our private onsen. There is a room in 12/F to see mt Fuji. We accidentally left some items when we checked out and Daisuke Fujitsuka was very helpful. He assisted to our needs either patience and great service. He’s one of the best staff we have seen in there. Thanks.
訪客用戶
好友出遊
[富士山側] [禁菸] 本館豪華雙床房 高樓層
入住於2025年04月
5.0
超讚
評價於:2025年04月30日
Very Big Room with Fuji Mountain View. The staffs are very nice. Once I forgot the room card and phone to went to Onsen, a staff helped me check my identity and opened the door for me. On the check-in, our toilet door has some problems and I reported to the staff. A manager came very soon, check the door and tell us there was not engineer at that moment and she proposed room swapping for us. As it's a minor problem, we declined the offer.
In general, this is the most luxury hotel in Japan I've been. Really enjoy the hotel and Onsen.
We were in town to visit Mount Fuji and stayed for 4 days. The room was very spacious and the bathroom had its own mini onsen, which was relaxing. The mount fuji view was beautiful! We didn't have the breakfast but there was a microwave on the onsen level to heat up your food. My boyfriend really loved the onsen. We would visit again!
A great hotel with quietness and space. We got upgraded. We had our private onsen. There is a room in 12/F to see mt Fuji. We accidentally left some items when we checked out and Daisuke Fujitsuka was very helpful. He assisted to our needs either patience and great service. He’s one of the best staff we have seen in there. Thanks.
訪客用戶
好友出遊 [富士山側] [禁菸] 本館豪華雙床房 高樓層
入住於2025年04月
5.0
超讚
評價於:2025年04月30日
Very Big Room with Fuji Mountain View. The staffs are very nice. Once I forgot the room card and phone to went to Onsen, a staff helped me check my identity and opened the door for me. On the check-in, our toilet door has some problems and I reported to the staff. A manager came very soon, check the door and tell us there was not engineer at that moment and she proposed room swapping for us. As it's a minor problem, we declined the offer.
In general, this is the most luxury hotel in Japan I've been. Really enjoy the hotel and Onsen.
We were in town to visit Mount Fuji and stayed for 4 days. The room was very spacious and the bathroom had its own mini onsen, which was relaxing. The mount fuji view was beautiful! We didn't have the breakfast but there was a microwave on the onsen level to heat up your food. My boyfriend really loved the onsen. We would visit again!
SJzuopin
好友出遊
[箱根景側] [禁菸] 本館豪華雙床房 高樓層
入住於2025年10月
Seashell.mama
家庭出遊
[富士山側] [禁菸] 主樓豪華雙床間低樓層
入住於2025年09月
Sixiaohua
夫妻/情侶出遊
[箱根景側] [禁菸] 本館豪華雙床房低樓層
入住於2025年10月
tennisjeep
商務出差
[箱根景側] [禁菸] 本館豪華雙床房 高樓層
入住於2025年09月
匿名用戶
家庭出遊
本館禁菸富士山景特別房
入住於2025年07月
pollyvila
好友出遊
[箱根景側] [禁菸] 本館豪華雙床房低樓層
入住於2025年09月
NKSS
家庭出遊
[箱根景側] [禁菸] 本館豪華雙床房低樓層
入住於2025年06月
訪客用戶
好友出遊
[富士山側] [禁菸] 本館豪華雙床房 高樓層
入住於2025年04月
_shair850000****
商務出差
別館山景雙床房(帶私人溫泉)
入住於2025年04月
MYim
夫妻/情侶出遊
[富士山側] [禁菸] 本館豪華雙床房中間樓層
入住於2025年04月
SJzuopin
好友出遊 [箱根景側] [禁菸] 本館豪華雙床房 高樓層
入住於2025年10月
Seashell.mama
家庭出遊 [富士山側] [禁菸] 主樓豪華雙床間低樓層
入住於2025年09月
Sixiaohua
夫妻/情侶出遊 [箱根景側] [禁菸] 本館豪華雙床房低樓層
入住於2025年10月
tennisjeep
商務出差 [箱根景側] [禁菸] 本館豪華雙床房 高樓層
入住於2025年09月
匿名用戶
家庭出遊 本館禁菸富士山景特別房
入住於2025年07月
pollyvila
好友出遊 [箱根景側] [禁菸] 本館豪華雙床房低樓層
入住於2025年09月
NKSS
家庭出遊 [箱根景側] [禁菸] 本館豪華雙床房低樓層
入住於2025年06月
訪客用戶
好友出遊 [富士山側] [禁菸] 本館豪華雙床房 高樓層
入住於2025年04月
_shair850000****
商務出差 別館山景雙床房(帶私人溫泉)
入住於2025年04月
MYim
夫妻/情侶出遊 [富士山側] [禁菸] 本館豪華雙床房中間樓層
入住於2025年04月